Help

Account

No, a username is enough. But until your account is linked to an email, it only exists on your phone, and your reviews don’t count in the verdicts. To link one: Profile, “Secure your account”, or Settings, Account, Link an email.

I got a new phone

If your account is linked to an email: on the new phone, choose “I already have an account” and enter the code you get by email. There’s no password.

If it isn’t linked: on iPhone, restoring an iCloud or encrypted backup of the old phone brings it back. On Android, sadly, that’s not possible.

The code doesn’t arrive

Check your spam and promotions folders. You can ask for a new one after 30 seconds. A code is valid for 10 minutes.

Verdicts and reviews

Why doesn’t this game have a verdict?

A game needs at least 5 reviews that count before it shows a verdict. Below that, the page says “Not enough reviews yet” and how far along it is, for example 3/5.

Why doesn’t my review count in the verdict?

A review counts once its author’s account has been linked to an email for more than 48 hours. That’s what stops people making accounts in bulk to rig a game. Your review stays visible in the meantime.

Some game info is wrong

On the game page, menu at the top right, “Report incorrect data”. The data comes from IGDB.com; we pass it on or fix it.

Reporting a review or a player

The review’s or profile’s menu, “Report”. Or by email, see the legal notice.

Your data

Get everything I put in the app

Settings, My data, Export my data. You get a file with your account, profile, library, reviews and the rest.

Delete my account

Settings, My data, Delete my account. It’s all explained here, including without the app.